Offline
Access to more than 300,000 documents about Siemens Industry products
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
https://support.industry.siemens.com/cs/ww/en/sc/2067
To be able to use all features as usual, you need authorizations for the app. The authorizations will only be used when you make use of the function.
These are the functions and the authorizations required for them.
Identity:
To send us feedback with your device information attached (only if the checkbox for reading out the device data is checked).
Read contacts:
To add a Siemens Contact Person to your own contacts.
Location:
To calculate a route to a Siemens Contact Person.
Photos/media/files:
Generally required to store data (your Favorites, your offline cache, your support requests, …) locally in the device.
Camera:
To scan a product code or attach an image to a support request.
WLAN connection information:
For web services data
The pre-download of the Echo Game of Vision has officially started today. There are some public beta welfare activities to participate in. So how do you play it specifically? The specific content brought to you below, interested players must not miss it!
How to replace the Pokémon Grand Gathering Decoration? "Pokemon Assembly" is a brand new battle game. Players will control various familiar Pokémons and launch a fierce showdown in the 5v5 arena. The game not only has exquisite graphics and rich
The truth decryption of Assassin's Creed Apocalypse is located in the Hidden Room, the top of the church tower and the basement of the Palma Castle. In the game, the truth decryption is a special task in the game, and players need to complete a series
The "Fresh Lions and Hundreds of Flavors" activity in "Guilong Tide" is a limited-time food-themed activity, where players can obtain rich rewards by completing a series of tasks and challenges. The following is the content and detaile
The new version of Guilong Tide has begun. Do you know what new activities can be participated in? The Fresh Lion Baiweixing will start on 11.15. The specific content brought to you below, interested players must not miss it!
Yuanmeng Star is not a NetEase game. Yuanmeng Star was developed by Tianmei Studio, a subsidiary of Tencent. It was approved on January 17, 2023. There are many ways to play in the game, including biochemical pursuit mode, weapon master mode, etc. Yuanmen
On our website, you can easily download the latest version of Industry Online Support! No registration and SMS required!
